We have all been there and made mistakes during a sales call. What are the top mistakes in the telemarketing industry?
First is organization. There is nothing worse than making a sales call but not being prepared for the needs of the customer.
Second would be not listening to your prospect. Sometimes as sales people we tend to think we should do most of the talking but the truth of the matter is that more is learned by listening to the needs of the client.
Last would have to be aggression. The old sales style of “Not taking no for answer” does not always work. Build rapport with customers before pushing. If you establish a working relationship with your clients, you will not need to be aggressive in sales.
Do you need ideas on creating a fresh marketing program? Contact us to get started (888) 443-5247.