There is more to a sales and telemarketing call than spewing the sales pitch and sales scripting. Listening is one of the most important aspects of sales. If you are one to interrupt a prospective client, chances are you are going to miss an important detail in the entire conversation.
Keep an open mind when listening and never assume you know where the conversation is going.
Don’t neglect to hear the hidden messages. It may seem black and white when it comes to sales but “reading between the lines” can benefit you in future call backs.
Attentive listening will allow you to hear what is needed and respond appropriately boosting your sales calls successes. Ultimately your success in telemarketing or appointment setting is based upon your ability to listen to your sales prospect.
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